Utilizing Technology to:
Our Process
Discovery Meeting
At GMS, we believe in delivering tailored solutions to our clients, and to achieve that, we prioritize learning about your business. By understanding what you envision for your customers' interactions during the sales process, we can effectively design technology solutions that align with your desired customer experience. Your insights guide us in showcasing and implementing technology that perfectly complements the experience you aim to create for your customers.
STEP 1: LEARN
Discuss Goals
As we delve into understanding the objectives and workflows of each of our clients, we gain valuable insights into their business aspirations. By aligning with their goals, we can accurately establish suitable technology budgets. Once the budget is defined, our team springs into action, diligently working to implement the best technology solutions that will pave the way for accomplishing their desired outcomes.
STEP 2: SET GOALS
Solutions Architect Designs Solution
After GMS and our Solution Architects gain a comprehensive understanding of your business goals and operational processes, we embark on designing a tailored solution for your organization. Leveraging our vast network of hundreds of vendors across multiple technology platforms, we present you with an array of options to elevate your business and enhance your customers' experience. Our goal is to create an improved journey for both you and your valued customers.
STEP 3: DESIGN YOUR TECHNOLOGY
Proposal of Solutions
Avoid the arduous and time-consuming process of sitting down with numerous vendors by entrusting GMS and our team of experts. Our services grant you the freedom to focus on your business while we handle interactions with multiple sales representatives. By understanding your goals, we curate solutions that align perfectly with your objectives. Your best interest is always our priority, and we are committed to delivering results that meet your expectations. It's as straightforward as that - if we don't deliver, we don't retain your business!
STEP 4: PROPOSE ONLY SOLUTIONS THAT WORK
Contract Signing
The most straightforward step in the process is signing the agreements, and once done, we can swiftly kickstart the process!
STEP 5: CONTRACT SIGNING
Implementation of Services
Our team of experts from various fields will be there to support and guide you and your staff throughout any changes or installations. From providing essential documents and installation guides to dedicated project managers, we've got you covered. This marks the exciting beginning of your journey as we elevate your technology to a next-level platform, ensuring a smooth and successful experience.
STEP 6: IMPLEMENT THE SERVICES
After Install and Ongoing Support
What sets us apart as your partner in this process is our deep commitment to your success. Unlike typical technology consulting firms, we don't simply take a paycheck and move on. Our dedication goes beyond that – we are in it for the long haul. We stand by your side, offering ongoing guidance and support throughout your technology adventure for years to come.
It's worth noting that our investment lies in the trust we build with you. If you decide to part ways, it would devastate us. Remember, our primary focus is to forge a lasting partnership, and we eagerly look forward to working with you, guiding you, and ensuring your Technology Adventure is a resounding success!
STEP 7: CLIENT SUPPORT AND ONGOING ADVOCACY
Connect Your Business to the Resources it Needs to Grow
Regardless of the scale of your organization, we possess the necessary tools and expertise to empower you in making informed decisions. Our primary objective is to optimize your time, allowing you to focus on growing your business rather than being tied down by operational tasks. What sets us apart is that our services come at no direct cost to you. Instead, we derive our compensation from the solutions we deliver, fostering a vested interest in collaborating with you to achieve your objectives!
Hundreds of Represented Vendors
Our extensive network of vendors covers a wide range of cutting-edge technologies. From VoIP and Payment Processing to IoT, Point of Sale, Cell Phones, Internet Providers, and beyond, we offer a diverse selection of options to cater to your specific needs.
We Act as Your Company's CTO
Employing a Chief Technology Officer (CTO) within a small business can incur significant expenses. However, our array of services offers you a cost-effective solution by enabling you to outsource your CTO requirements to us. With our expertise at your disposal, you can efficiently address your technology needs without the burden of in-house costs.
Access to Decades of Technology Experience
Benefiting from years of collective experience, our direct team boasts a wealth of expertise in the SMB and Enterprise Technology Space. Moreover, through our partnership with various vendors, we gain access to an accumulation of hundreds of years' worth of knowledge, ensuring that we are well-equipped to address your technology needs effectively.
Worldwide Serviceability
Our global reach extends far beyond the borders of the US. Through strategic partnerships with numerous technology and software dealers worldwide, our firm is equipped to provide you with the necessary support when your business is ready to expand internationally. No matter where you venture, we are here to deliver the solutions you need to thrive in the global market.
Testimonials
Thanks to the exceptional team at GMS, we successfully integrated a comprehensive technology suite, including point of sale solutions, VoIP, Internet, WiFi, security cameras, and TV service. This integrated approach has significantly improved our ability to serve our customers effectively. We are immensely thankful for GMS's expertise, as they efficiently delivered the technology we needed, allowing us to focus on the smooth and timely opening of our restaurant.
Client:
NICOLE M.
Owner, Sawyer Joes
For more than a decade, the team at Growth Management Solutions has been our steadfast technology partner. Whenever we require a product or service beyond our expertise, we turn to the exceptional team at GMS. Their proficiency in researching and swiftly finding the perfect solutions for our customers is truly remarkable. Their unwavering support has been invaluable to our business, and we continue to rely on their expertise with complete confidence.
Referral Partner:
Tony Chiappetta
Owner, CHIPS Computer Services